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How are we prepared for the Coronavirus (COVID-19) at The Brook Retirement Communities?

PLEASE CLICK ON THE BUTTON TO VIEW THE COMPLETE COPY OF OUR COVID-19 POLICY.

April 6, 2020

March 31, 2020

Dear Residents, Families and Friends,

As you know, the world is fighting a deadly virus that is rapidly spreading, causing our lives to be challenged in significant ways. So many things around us are changing as a result of COVID-19. This dangerous and sometimes deadly virus cannot be compared to the flu; it is more contagious and the fatality rate is substantially higher. Over the course of two months, a person with the flu is able to spread the illness to about 386 people. During the same period, a person with COVID-19 can pass the virus to nearly 100,000 people. Presently, Michigan is the state with the fourth most confirmed cases of COVID-19 in the United States
Thankfully, no employee or resident of The Brook Retirement Communities (“The Brook”) has tested positive for the virus thus far. That said, we must not take this virus lightly, and we must be proactive to save lives. Our current safety measures have been in place since March 12, 2020. As the number of cases in Michigan continues to increase, we need to tighten our policies.

Beginning Wednesday, April 1, 2020, The Brook will implement “Shelter in Place”—all residents of The Brook will be asked to shelter in place within their apartments.

Additionally, The Brook will employ the following policies and practices:
• A primary symptom of the virus is that of raised body temperatures over 100.4 degrees (fever). In the elderly, it is also noteworthy to know that a low body temperature (less than 97 degrees) can be indicative of the virus. Another indicator of a potential infection is a change in mental status for those with dementia. Accordingly, our Clinical Staff (RNs and LPNs) will make daily rounds to monitor for any change with mentation or body temperature in all residents. Families will be notified immediately in the event of any symptom related to COVID-19.

• Since March 12, 2020, all staff body temperatures have been taken prior to the start of their shift. This practice will be increased to twice during each shift. We will also continue to have each staff member complete an exposure questionnaire prior to his or her shift.

• Employees of The Brook will continue to wear masks and gloves when entering a resident’s apartment. We will also now be requiring staff to wear gowns and eye protection. Please keep in mind that these measures serve as protection for both the employee and our residents. Every ounce of prevention helps, so we are also going to ask our residents to be masked whenever an employee enters their apartment.

• The Brook has always placed great value on the education and training of our employees, including education for infection control and, now, for COVID-19. This effort, will remain at the forefront of our priorities.

• The Brook is in constant consultation with medical professionals, CDC guidelines, and local health officials to adhere to best practices in the care of our residents. With their guidance and expertise, we are in the development of an Emergency Plan in the event that COVID-19 becomes an overwhelming presence in our towns or our communities. This is, of course, a preemptive measure at this point. We pray that we never have to utilize the plan.

• Although small and large group activities have been discontinued for the foreseeable future, we will be creative with providing opportunities to alleviate boredom.

What can you do?
• It will be important to keep everyone calm and to understand that these are preventive measures intended to keep everyone safe. Please talk to your loved one and provide reassurance.

• Please honor our “Shelter in Place” status. Do not bend the rules.

• Please consider securing a mask for your loved one. We have masks that can be provided in the event that your loved one does not have a mask, however, supplies are limited so any donations are very welcomed even if it is just a single mask for your loved one to use. If you have any other supplies that you are willing to donate, please contact our corporate office to let us know: (989) 745-6500.

• Your gifts and sundries to your loved one continue to be welcome at the specified drop off times. We would ask that you not burden the staff with a large volume of items. They are receiving and sterilizing the items prior to delivery, so numerous items can add a lot of work. Do not forget that meals are available through Good Living Kitchens at each site.

• Finally, we are establishing a list of volunteers who might be interested in providing a service to our employees and residents at each of The Brook’s facility in the event of an emergent need. If you would be interested in assisting us, please contact our corporate office at the number listed above.

We have appreciated the outpouring of support and understanding that we have received from so many. Together we will see this through. Thank you and stay safe.

The Brook Retirement Communities

UPDATED 3/31/2020

UPDATED 3/26/2020

REMINDER

TO: Residents of The Brook
From: Sandy Altman-Elliott, CEO
Date: March 25, 2020
RE: Governor Whitmer’s Order

On March 23, 2020 Governor Whitmer issued an executive order for all residents of Michigan to shelter in place. Citizens of Michigan need to remain in their place of residence subject to limited exceptions. This order is in effect through April 13, 2020.The executive order allows leaving your home for essentials, such as groceries or medicine. If you elect to temporarily leave The Brook facility for any reason, we want you to remember that upon your return, Brook operations policy requires that you must isolate in your own apartment for 14 consecutive days before you can be present anywhere else in The Brook. Every time you leave The Brook facility, the 14 day isolation starts again.
Please consider utilizing other options to acquire your living items. You may want to purchase your meals here at The Brook. You may wish to have someone deliver your necessary living items to The Brook. We have a safe, health wise, policy in place to deliver those items directly to your apartment.
We also wish to remind you that we are not allowing visitors in the building at this time. This includes visitors through your private door wall or open window. If a violation of visitation occurs, we will follow our policy and require a 14 day ‘in apartment’ isolation period. We will also consider contacting state authorities to report the violation. Keeping all residents safe is our paramount mission at this time.
We are committed to maintaining the health and safety of all of our residents and staff. We will be enforcing the Governor’s order and ask for your cooperation during this time.

UPDATED 3/24/2020

SUPPLY DROP-OFF INFORMATION 

ALL OF US AT THE BROOK ARE DEEPLY APPRECIATIVE OF THE OUTPOURING OF SUPPLIES AND SUNDRIES THAT FAMILIES AND FRIENDS HAVE PROVIDED TO THEIR LOVED ONES DURING THIS DIFFICULT TIME. THE UPPOURING OF GENEROSITY HAS ADDED SOME ADDITIONAL DUTIES FOR OUR STAFF. TO BE EFFICIENT WE WOULD LIKE TO LIMIT THE TIMES FOR DROP OFF OF SUPPLIES TO THE BROOK.

AS OF WEDNESDAY, MARCH 25, 2020
RESIDENT FOOD/SUPPLIES WILL BE ACCEPTED BETWEEN 10:00 A.M. TO NOON AND FROM 2:00 P.M. TO 4:00 P.M.

PLEASE DO NOT RING THE BELL.

YOU MAY LEAVE THE PACKAGES, WITH THE NAME OF THE BENEFITTING RESIDENT MARKED ON THE BAG OR CONTAINER, AT THE FRONT ENTRANCE. A BROOK STAFF MEMBER WILL ATTEND TO THE SUPPLIES AND DELIVER THEM PROMPTLY.

IF YOU WOULD LIKE TO PLACE YOUR LOVED ONE IN THE BROOK’S MEAL PROGRAM, PLEASE CONTACT YOUR MANAGER

UPDATED 3/23/2020

March 23, 2020
Dear Residents and Resident Families,
Governor Whitmer has ordered the people of the State of Michigan to stay home during this time except for “essential” reasons for going out. The Brook operations and staff are considered “essential.” We will continue to provide quality care for all of our residents. The Brook will remain closed to visitors and anyone who is not providing direct care to a resident.

I want to assure you that each staff person, prior to starting their shift, is required to complete a questionnaire about the potential for exposure and screening for symptoms of feeling ill. We also require them to record their body temperature to ensure they do not have a fever. We will continue this process as long as it is recommended by the CDC.

Families, I want to encourage you to have continued communication with the residents through computer, phone calls, note cards, and letters. Our activity department can also set up times for you to Skype with your loved one, and you can send emails to your loved one through our website, www.brookretirement.com.

This is not an easy time for any of us, but it is especially difficult for our residents. Please follow the recommendations of the CDC and the orders of the governor so we can all navigate this crisis quickly and with as little impact as possible.
Thank you for your cooperation.
Sincerely,

Sandy Altman-Elliott
CEO

UPDATED 3/16/2020

All meals will be delivered to individual apartments. There will be no cost for delivery, however all other meal charges will apply.

UPDATED 3/12/2020

The Brook Retirement Communities is taking precautionary measures to ensure we are doing everything we can to prevent COVID-19 coming into our buildings and to protect our residents, visitors and staff from the potential health threat posed by the coronavirus disease.

We are following the guidelines and recommendations from the Center for Disease Control & Prevention (CDC) and the Michigan State Department of Health & Human Services (MSDHHS).

Examples of actions we have taken to prevent COVID-19 in our buildings:

As of 3/12/20 The Brook will not be accepting visitors.
• We are asking residents and families to limit resident’s travel off-campus. If a resident leaves the building, they will be required to remain in their apartment for the 14 days following their outing.
• All staff receive infection control training on an annual basis and have received updated training to be vigilant with the COVID-19 outbreak.
• We have posted fliers in key locations of the buildings to promote good hand hygiene and respiratory etiquette and have placed hand sanitizer in the building for public use.
• Staff are being required to complete a Pre-Shift Questionnaire to self-screen for sign and symptoms of respiratory distress and potential exposure to COVID-19. Anyone experiencing symptoms of respiratory distress or may have been exposed to COVID-19 will be required to leave the building and will require a release from their Personal Care Provider to return to work.
• Staff are to stay at home if they are experiencing symptoms and may only return to work with a release from their Personal Care Provider.
• We have enhanced daily cleaning schedules of common area surfaces such as chairs, tables, handrails, public restrooms, etc. using EPA approved sanitation products.
• Supporting residents who wish to stay in their apartments.
• Increased monitoring of residents for signs and symptoms of COVID-19.

We remain concerned and cautious as COVID-19 is a novel virus. We serve a vulnerable population that we care about and consider our Brook Family. We ask that our residents, families, visitors, staff, and vendors help us to keep each other healthy and safe.

PLEASE CLICK ON THE BUTTON TO VIEW THE COMPLETE COPY OF OUR COVID-19 POLICY.

The following links provide useful information regarding COVID-19 directly from the C.D.C.

CDC Symptoms of Coronavirus Disease 2019

Stop The Spread of Germs

Fighting The Flu and COVID-19

 

 

We will provide you with important updates as they arise.

Our purpose is clear.
Our performance is consistent.
Our passion is people.

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The Brook Retirement Communities are an equal opportunity employer.

The Brook Retirement Communities fully comply with the Fair Housing Act, which prohibits “Any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin or intention to make such preference, limitation or discrimination.”

Our purpose is clear.
Our performance is consistent.
Our passion is people.

FOLLOW US

The Brook Retirement Communities are an equal opportunity employer.

The Brook Retirement Communities fully comply with the Fair Housing Act, which prohibits “Any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin or intention to make such preference, limitation or discrimination.”

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